The "Omnibus Kiosk™" – One solution for everyone.
Is your organization ready to meet the EU Accessibility Act requirements?

Since 28 June 2025, the EU Accessibility Act mandates that businesses and public authorities make their digital services accessible to all — including people with disabilities. This obligation extends to self-service kiosks and interactive terminals.

With the Omnibus Kiosk™, you not only provide a suitable solution - you also send a powerful message: everyone matters.

Based on European accessibility guidelines.

Accessibility is not an extra feature. It is the standard.

The Omnibus Kiosk™ bridges the gap between 'able-bodied' and 'less able-bodied' users.

This user-friendly and accessible self-service kiosk is designed for universal use: people with visual, auditory, motor or cognitive impairments can easily find their way around it – just like people without disabilities.

From experienced users to those who need a little extra help, the Omnibus Kiosk™ adapts to every individual.

Who does the EU Accessibility Act serve?

The legislation aims to eliminate barriers for:

  • People with visual impairments (blindness, low vision)
  • Users with hearing impairments (deafness, hard of hearing)
  • Individuals with motor or physical disabilities
  • People with cognitive or neurological challenges
  • Older adults with reduced functional abilities

In brief, what does the EU Accessibility Act require?

The full text of the EU Accessibility Act (Directive (EU) 2019/882), as published in the Official Journal of the European Union, is available via EUR Lex.
Click here to consult the official legal document in Dutch.

What does the Omnibus Kiosk™ offer?

The name Omnibus comes from Latin meaning 'for everyone' – 'for all'.

The Omnibus Kiosk™ is equipped with a wide range of features to ensure full accessibility and inclusion for all users:

  • Accessible height for both wheelchair users and those without disabilities.
  • Anti-reflective touchscreen with high contrast and adjustable font sizes
  • Live video interaction with a staff member: one touch on the screen is all it takes to establish a direct video connection with a remote employee (a real person).
  • The connection can also be established fully automatically using AI, without any intervention.
  • Braille instructions explaining kiosk functions.
  • Subtitles for the conversation: the employee's spoken text is displayed on the screen in real time – what the user says can also be subtitled.
  • Real-time translation of subtitles into multiple languages
  • Physical control buttons and external device compatibility (keyboards, cursors)
  • Adjustable audio output with hearing support
  • Expandable with screen readers and voice control
  • Intuitive interface with simple language and clear visual iconography
  • Accessible, simple software
  • Ergonomic design with correct height and angle, fully accommodating wheelchair users.

Fully customizable to fit your needs

What is described above serves as the base – but the Omnibus Kiosk™ has a modular design and adapts perfectly to your specific requirements.

You decide which features to include. Available extensions include:

  • eID reader
  • Passport scanner
  • Document scanner
  • Ticket printer (queue management)
  • A4 or receipt printer
  • RFID badge issuance
  • Digital signature module
  • Payment module or PIN pad
  • Contactless interaction (NFC or QR code)

This is how you configure a kiosk for an application that is both inclusive and perfectly aligned with your services and the digital transformation of your processes.

Why choose the Omnibus Kiosk™?

Don't leave anyone out

Make inclusion standard.
With the Omnibus Kiosk™, everyone is welcome.

More info?

Contact us