Your guest does not need to touch anything. Simply looking at the screen, will initiate the live video connection with your remote receptionist. Or your visitor scans the QR code received at time of the invitation. It does not get safer than this.
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Your guest is instantly connected with your receptionist, who could be in any location. You supply the hardware,we provide the Cloud Service. Customized for your situation.
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The Host invites the Visitor and adds a QR or PIN code. Upon arrival, the visitor scans the code and the whole reception and registration process goes automatically. It is up to your own discretion when and how to involve personal contact and welcome by a receptionist.
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The Teleportel Reception Solutions enable you to attend your Reception and Customer Services Desk over distance. Your receptionist interacts 100% naturally with the guest. That includes all transactional processes. This is as good as being physically at the same desk.
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No need to settle for a 'one-size-fits-all' reception solution ! The flexibility of the modular program will ensure that the experience of your guest meets exactly your expectations and requirements. That includes language choices, notifications, mobiles, automatic self-service, live video chats, dynamic routing, badges, reporting,… whatever it takes to make it work for you.
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The widest range of Kiosks for customer interaction over distance. With integrated camera, microphone and audio speakers. Available in all shapes and sizes, floor-stand,
wall-mount, desktop, indoor-outdoor, privacy,… . Customized finishing and colors. Including all possible peripherals : printers, scanners, cameras, readers,…
When it comes to human, personal interaction, eye-contact is undoubtedly the most important component of the communication mix. Without eye-contact, it is not possible to establish rapport and to convey trust. Genuine eye-contact ensures acceptance of your guest to be served over distance.
More InformationThe Teleportel Avatar™ is an intelligent video-based program interacting live and naturally with your customers and guests. The Avatar is created for a specific application and requirements. Transactions can be integrated in the automated process . In most cases, the human avatar is used in combination with a remote, live receptionist who deals with the personal and more complex parts of the process. The combination of both results in the best possible user experience at the lowest possible cost.
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Teleportation for Business™ is a technology years ahead. There is no visible screen nor camera. The 'teleported' individual – residing in another location- appears life-sized, in 3D, with genuinely aligned eye-contact and does feel physically present. This really is as good as being there.
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The custom-built systems and kiosks are used for Information, Sales, Service; in fact for all applications whereby 2 people – residing in two different locations - engage into a personal, professional interaction at the highest possible quality and security.
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Even without a common language between Guest and the Receptionist a real personal service is assured. The Receptionist simply pushes one button and within 1-2 minutes a qualified translator is patched into the video-call, automatically. The live interaction takes place as if both parties would speak the same language. Available in more than 100 languages. This is not machine translation but provided by real linguists.
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This fully automatic system offers secured access to visitors without a badge. The system identifies and authenticates the visitor and decides to grant or to deny access. The kiosk is integrated with existing airlock SAS systems and speedgates. The back-end is integrated with the Access Control system and with personnel and visitor databases. The system replaces a security agent, 24/7.
More InformationThe Parcel locker features an integrated Reception for Self-Service and for live video service with a remote receptionist who assists the user over distance. The locker doors can be unlocked over distance.
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For automatic, Secured access to a plant. The system enables you to use existing Security footage and to create your own Security presentations using PowerPoint and Word. The guest is invited to watch the instructions and to answer the security questions. Badges or access codes can be integrated.
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The digitization of your customer interaction reduces costs substantially while offering personal contact. This transformative technology results in breakthrough effects, not in marginal improvements. Moreover, it is safe for Guests and Staff and it improves both your hospitality and security processes.
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Take advantage of the culmination of 2 decades of specialized Research & Development, Experience and Expertise. Contact us for a private, free Consultation Session by the Founder - CEO.
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